Privacy Policy

CRANE INTELLIGENCE ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Company information and job title
• Account credentials and preferences
• Payment and billing information
• Communication preferences

Usage Information

We automatically collect certain information about your use of our services:

• Device information and IP address
• Browser type and version
• Pages visited and time spent on our platform
• Search queries and valuation requests
• Error logs and performance data

We use the collected information for the following purposes:

• Provide and maintain our services
• Process transactions and manage your account
• Improve our platform and develop new features
• Send you technical notices and support messages
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our terms

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist us in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication systems
• Employee training on data protection
• Incident response procedures

You have the following rights regarding your personal information:

• Access and review your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability and export options
• Withdraw consent at any time

We use cookies and similar technologies to enhance your experience:

• Essential cookies for platform functionality
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Marketing cookies for targeted communications

You can control cookie settings through your browser preferences.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our platform and services

When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Sending you an email notification
• Displaying a notice on our platform

Your continued use of our services after any changes constitutes acceptance of the updated policy.